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Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect information you provide directly, such as your name, email address, phone number, and company name when you request a sample or contact us. We also collect usage data – including your IP address, browser type, and pages visited – through cookies and similar technologies to help us understand how you interact with the Service.

2. How We Use Your Information

We use your information to:

  • Process your sample requests and respond to inquiries.
  • Improve and personalise your experience on the Service.
  • Send you marketing communications if you have opted in.
  • Comply with legal obligations and prevent fraud.

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share data with trusted service providers – for example, email delivery partners – who are contractually bound to protect your information and use it only for the services we request.

4. Cookies

We use cookies to improve your experience, remember your preferences, and analyse how you use the Service. You can control cookie preferences in your browser settings at any time.

5. Data Security

We implement reasonable security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to provide the Service, comply with legal obligations, or resolve disputes. When you request deletion, we will remove your data within a reasonable timeframe.

7. Your Rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, please contact us at leads@leads.et.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact

If you have any questions about this Privacy Policy, please contact us at leads@leads.et.